Clermont County Department of Job & Family Services
May 15, 2020
Clermont County announces changes due to COVID-19
Our lobby will re-open Monday, May 18 from 8am to 4pm and we are following the Responsible Protocols for Getting Ohio Back to Work. Our staff will be wearing face coverings and we are also asking customers to follow the same guideline.
We do ask that you continue to use our Dropbox for documents submitted and to continue to make contact with the agency via phone, fax, or email. Our email address is clermontcasebank3@jfs.ohio.gov, our switchboard number is 513-732-7111, and our fax is 513-732-7216. You may apply for CASH/FOOD/MEDICAL benefits by calling 1-844-640-6446 from 8am to 4pm Monday to Friday. We must limit the number of lobby patrons we can accept at one time to eight customers. If there are greater than eight customers you will be asked to wait in your vehicle.
Public Assistance (Medicaid, SNAP, Child Care) – 513-732-7111
To Apply by phone – Cash/Food/Medical assistance – 1-844-640-6446 (8am to 4pm)
Children’s Protective Services – 513-732-7173
Ohio Means Jobs Clermont – 513-943-3000
Child Support Enforcement – 513-732-7248
Unemployment – http://unemployment.ohio.gov ; 1-877-644-6562; PIN RESET: 1-866-962-4064
